MoMo Agents in Ghana to Be Blocked for Failing to Link Ghana Card to Account Starting February 1

MoMo Agents to Be Blocked for Not Linking Ghana Card

Deadline for Electronic Money Issuers (EMIs) popularly known as Mobile Money Agent Looms As Telecoms Chamber Hints of blocking their account on February 1 for failing to link Ghana Card to their accounts

Electronic Money Issuers (EMIs) across the nation are facing a critical deadline, as they have until the close of business on Wednesday, January 31, 2024, to synchronize their accounts with either the Ghana Card or Tax Identification Number (TIN) in coordination with their agents. Failure to adhere to this directive will lead to the blocking of their SIM cards, in accordance with guidelines set forth by the Ghana Chamber of Telecommunications, as issued on January 30, 2024.

The decision to enforce this measure follows extensive deliberations with the leadership of the Ghana Revenue Authority (GRA), as articulated in the chamber’s official declaration. Specifically, the directive stipulates that “All agent accounts without Ghana Cards will be blocked on the 1st of February 2024.” To ensure clarity and awareness, relevant information regarding this exercise has been disseminated directly to affected agents through various communication channels leading up to the impending deadline.

In a press release issued by the chamber, a final call to action was extended to agents, urging them to rectify their operations by linking their accounts with their Ghana Cards or TIN before the deadline lapses on Wednesday, January 31, 2024. The statement cautioned that failure to comply would result in the suspension of their accounts, effective immediately thereafter.

For agents confronted with suspended accounts on February 1, 2024, the Chamber has outlined a pathway for resolution. Affected individuals can visit any of the operator outlets equipped with their Ghana Card or TIN to finalize the necessary linking process, facilitating the reinstatement of their accounts. Acknowledging the pivotal role of mobile financial services in advancing financial inclusion and economic development, the Ghana Chamber of Telecommunications reiterates its steadfast commitment to providing accessible, secure, and convenient financial solutions to the populace.

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