In a significant turn of events, MultiChoice Ghana has released an official statement clarifying its stance on the recent DStv subscription adjustments, effective today, October 1, 2025.
The media statement, shared by sports journalist Saddick Adams, confirms the company’s support for a joint declaration with Ghana’s Communications Minister, Samuel Nartey George. Subscribers can now freely upgrade or downgrade their bouquets without restrictions, with the new offer set for a three-month review to assess its impact. This move comes alongside an apology for earlier confusing FAQs, aiming to restore confidence among viewers.
The backstory to this development traces back to a press conference on September 29, 2025, where Minister George announced a promised 33-50% increase in value across DStv packages, including up to 50% more content at no extra cost.
More Updates Drop on the DStv Brouhaha: Clarity Emerges Amid Subscriber Concerns
More updates on brouhaha between DStv & Hon. Minister for Communications Sam George#GhanaTrends pic.twitter.com/IQGryBPljN
— GhanaTrends.com (@GhanaTrendsInc) October 1, 2025
MultiChoice apologises for inconvenience caused by its FAQs; clarifies it fully supports joint media statement issued by Sam George#JoyNews pic.twitter.com/20MGswSfOi
— JoyNews (@JoyNewsOnTV) October 1, 2025
You cannot downgrade your package – DStv tells customers#JoyNews pic.twitter.com/lgQ4bmRdfe
— Joy 99.7 FM (@Joy997FM) October 1, 2025
This followed public outcry over rising subscription fees and demands for better value, prompting negotiations between the government and MultiChoice. However, initial company responses suggested the changes were a temporary promotion, leading to accusations of backtracking and fueling online debates about transparency and consumer rights in Ghana’s pay-TV market.
Reactions on the DStv Brouhaha between Hon. Sam George and MultiChoice
Reactions on social media platform X have been mixed, with some users like @Gen_Buhari_welcoming the flexibility to adjust packages, while others, including@Geniuskojo, question the absence of explicit price reductions despite the minister’s assurances. Sports enthusiasts, such as @AmpofoOscar, are particularly curious about whether downgrading affects access to live football matches, highlighting ongoing uncertainty. The clarification aims to address these concerns, but its success will depend on the upcoming evaluation and MultiChoice’s commitment to delivering promised value.
As the situation unfolds, the three-month review period will be critical in determining the long-term effects on subscription flexibility, consumer trust, value adjustments, and broadcast negotiations. Industry analysts suggest this could set a precedent for how pay-TV providers respond to government intervention and public pressure in Ghana. For now, subscribers are encouraged to use the MyDStv App or dial 1426688*2# to manage their packages, with MultiChoice promising further updates based on feedback and performance metrics.
This resolution marks a pivotal moment in the ongoing DStv subscription value debate and the Ghanaian pay-TV market evolution, offering hope for enhanced viewer experiences while keeping stakeholders on edge for the next chapter. Stay tuned as more details emerge, and check back for the latest on how this impacts your entertainment choices.