Starting December 1, Mobile Money (MoMo) agents across Ghana will enforce a temporary measure, limiting cash withdrawals to a maximum of GH¢1,000 per transaction
This initiative, outlined in a joint statement by four MoMo Associations – Northern MoMo Agents Association of Ghana (NOMAAG), Mobile Money Advocacy Group (MOMAG), Mobile Money Agents Association Ghana (MMAAG), and ABAG – aims to highlight the need for a sustainable business model that ensures fair compensation for these agents.
During this period, we will continue to actively engage with service providers to address the commission review concerns raised,” the Associations stated. “If, within the one-month period, there is no favourable adjustment, we will regrettably have to implement further action plans
We urge you to join us in mobilizing support for fair compensation to Mobile Money Agents, the Association started
The decision to implement these temporary restrictions reflects the associations’ commitment to addressing ongoing concerns about the inadequacy of compensation for the services provided by MoMo agents.
STATEMENT: MOBILE MONEY (MOMO) WITHDRAWAL LIMIT
STATEMENT pg 1
STATEMENT pg2
By emphasizing the temporary nature of this measure, the associations make it clear that their goal is not to inconvenience customers but rather to draw attention to the pressing need for a business model that guarantees fair remuneration.
The associations jointly stress that this measure is a strategic move to underscore the importance of creating a sustainable environment for Mobile Money agents. This initiative is part of a broader effort to advocate for fair compensation that aligns with the valuable services these agents provide.
As they enforce these limits, the associations aim to spark discussions and prompt stakeholders to explore long-term solutions that ensure equitable pay for Mobile Money agents in Ghana.
