Mobile money users across Ghana are being urged to stay vigilant against a fast-growing scam that can drain their accounts within seconds.
The fraud targets customers withdrawing cash at mobile money agents and exploits the common practice of saying phone numbers aloud. This new twist on mobile money fraud uses a coordinated two-person tactic to trick unsuspecting victims during routine transactions.
How the Mobile Money Withdrawal Scam Works
The scam operates as follows: When a customer approaches an agent to withdraw money and says their phone number out loud, a fraudster (often on a call with the agent) immediately initiates a withdrawal from another location using the customer’s number. The victim then receives a transaction prompt on their phone and, assuming it is from the agent in front of them, enters their PIN to approve it. Once approved, the money is sent to the second fraudster. The agent then claims no transaction went through on their end, leaving the victim confused and out of cash.
New Mobile Money Scam in Ghana: How Fraudsters Steal Cash in Seconds During Withdrawal [DETAILS]
DETAILS: New Momo Fraud in Ghana
Why This Mobile Money Scam is So Dangerous
This fraud is particularly deceptive because it mimics the normal withdrawal process, making it hard for victims to realize what happened until it is too late. Since the transaction is processed through a different agent ID, tracing and reversing it becomes complicated and time-consuming. Authorities and mobile money service providers have noted a rise in such coordinated attacks, especially in busy urban and semi-urban areas.
How to Protect Yourself from Mobile Money Fraud in Ghana
To avoid falling victim, never say your phone number aloud at an agent point. Instead, type it directly into the agent’s device yourself. Always double-check transaction prompts carefully before approving, and consider using USSD codes or apps with extra security layers. If you suspect fraud, immediately contact your mobile money provider to block the transaction and report the incident to the police.
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